FREQUENTLY ASKED QUESTIONS
How do I place an order?
I try to be as descriptive as possible in the description, so you know exactly what you are getting. Long-distance design is difficult, but I've done it long enough where I have picked up some tricks to ease the way. Each item's description page will let you know materials used, design specs, item care, price, variations, and processing time. Still don't see what you want to know? Contact me.
Placing an order should be as simple as 1-2-3. Select your variations and put your item in your cart, when you are ready review your cart and make sure you have everything, and checkout using your credit card. Shipping and tax (for the state of Florida) are automatically calculated.
Why does my shirt smell horrible?
Don't worry, the horrible smell is totally normal - it's from a fixation agent applied during the printing process and it's not permanent.
The water-soluble and eco-friendly fixation agent (sometimes known as pre-treatment) helps the ink bond with the fabric, and without it, the ink would flake off the garment. The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash.
Processing and Shipping
Since I have such a wide variety of items that I make and sell, each item will have it's own processing time listed on it's designated item page.
Secure ordering & payment options
Your security and privacy are as important to me as mine is, so know that every proof that I have to print out is shredded and I never keep credit card information on file.
Because of a difference in business practices, I no longer accept PayPal as a payment option. My credit card processor, however, accepts a wide variety of cards.